We interviewed one of our bilingual Paycom specialists, Ashley, to learn more about her Paycom journey.
Describe what you do.
I assist our clients with navigating through our software. I also assist with troubleshooting and resolving their inquiries.
What is your favorite thing about your team?
The camaraderie — I am lucky to be a part of a great team who is not only helpful, but also fun!
How has being bilingual helped you impact our customers?
This has helped build stronger relationships with my Spanish-speaking clients, as they seem to find me more relatable. They also appreciate they can comfortably ask their question in Spanish if they’re finding it difficult to do so in English.
What’s the one word you would choose to describe Paycom?
Progressive.
What is your greatest accomplishment at Paycom?
I would say being given the opportunity to service one of our largest clients when there are more qualified and tenured specialists.
What makes you proud to work at Paycom?
I am proud to work for a company who values their employees.
What hobbies do you enjoy in your free time?
I enjoy crafting and working on wood projects in my free time.
If you could eat only one meal for the rest of your life, what would it be and why?
This is a hard one, but if I had to choose, I would say pizza! You can never go wrong with pizza, and there are so many different toppings you can choose from.
Interested in a career at Paycom? Apply today!
