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Guide

How to Choose a Payroll Provider

Learn how to find the right automated payroll software for your organization.

Download our guide to find the right payroll tech for your people.

  • You should understand the unique needs of your employees and the limitations of your current payroll tech before investing in a new provider.

  • If a prospective provider can’t competently answer your questions or provide proof of their success, they probably aren’t worth the investment.

  • Look for a provider that automates payroll and other core HR functions within a truly single software.

  • Paycom’s single software for HR and payroll puts your success first, which is why we’ve retained 93% of our clients as of 2022.

You know that your workforce expects timely and accurate pay. Even so, most businesses can’t escape the high cost of payroll errors. It doesn’t mean that these employers are doing anything intentionally wrong. But it does prove that their current payroll provider (if they even have one) isn’t right.

Luckily, it’s possible to find a payroll provider that:

  • frees HR from time-consuming manual tasks
  • eliminates mistakes and strengthens compliance
  • engages employees and builds their trust

And we’ll show you how identifying the best software for your people is easier than you think.

What questions should I ask before deciding on a payroll provider?

Before looking too far into a provider, survey your employees to uncover what they really want. With this information, you’ll be able to construct pointed questions for your HR team to review.

While your organization will have its own unique needs, some payroll considerations are universal. Be sure to ask HR questions like:

  • Which areas of our current payroll process are automated, if any?
  • In what way does our current technology communicate with payroll?
  • Does our current payroll provider cover any of our other HR needs?
  • Which compliance concerns should our payroll software address?

Once you’ve generated and answered your questions, you’ll take a huge step closer to finding your ideal software.

What are the must-have payroll software components?

While no two payroll providers offer identical software, there’s some functionality you should never sacrifice. Make sure the provider you land on offers a truly single software with:

  • automated payroll
  • an employee self-service experience
  • easy benefits enrollment and management
  • tax and compliance tools
  • onboarding and offboarding capabilities
  • resources for workforce planning
  • efficient recruiting software
  • an intuitive performance management interface
  • advanced reporting and analytics
  • comprehensive time and attendance tech

And remember, payroll is the most important promise you keep for employees. Invest in a provider that prioritizes its accuracy as much as you do.

To learn more, download the How to Choose a Payroll Provider guide.

Download our guide to find the right payroll tech for your people.

  • You should understand the unique needs of your employees and the limitations of your current payroll tech before investing in a new provider.

  • If a prospective provider can’t competently answer your questions or provide proof of their success, they probably aren’t worth the investment.

  • Look for a provider that automates payroll and other core HR functions within a truly single software.

  • Paycom’s single software for HR and payroll puts your success first, which is why we’ve retained 93% of our clients as of 2022.