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Case Study

How an Ice Cream Company Implemented Paycom and Got a Taste of World-Class Service

Key Takeaways

  • World-class customer service is key to a successful payroll implementation. When switching payroll companies seems like a daunting task, attentive and committed customer service teams make all the difference.
  • HR automation makes it possible for small HR teams to not only meet their basic responsibilities, but take on high-level initiatives supporting organizational growth.
  • Empowering employees to manage their own data lifts a significant data-entry burden from HR and payroll teams and improves the accuracy of that information.
  • Having all the necessary HR and payroll tools in a single software simplifies everything from onboarding and scheduling to auditing, professional development and more.

Mixing and packing its premium treats by hand is a tradition a family-owned ice cream company has no intention of ending. But doing HR and payroll by hand? That tedious tradition was holding everyone back.

Read this case study to see how a switch to Paycom’s full-solution automation served up a better way of working for everyone, from the factory floor to the corporate headquarters.

To learn more, download the How an Ice Cream Company Implemented Paycom and Got a Taste of World-Class Service case study.

Key Takeaways

  • World-class customer service is key to a successful payroll implementation. When switching payroll companies seems like a daunting task, attentive and committed customer service teams make all the difference.
  • HR automation makes it possible for small HR teams to not only meet their basic responsibilities, but take on high-level initiatives supporting organizational growth.
  • Empowering employees to manage their own data lifts a significant data-entry burden from HR and payroll teams and improves the accuracy of that information.
  • Having all the necessary HR and payroll tools in a single software simplifies everything from onboarding and scheduling to auditing, professional development and more.