Is Workplace Incivility Impacting Your Employee Morale?
What is workplace civility? It means much more than simply good manners or etiquette. Crucially, it includes behavior that promotes mutual respect at work. Therefore, incivility can be perceived as disrespect or rudeness, according to Christine Porath, associate professor at Georgetown University and author of Mastering Civility: A Manifesto for the Workplace. Understanding workplace incivility […]